INSIA for Service
Deliver the Best Customer Service Using The Power of Your Data
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Transforming Service Analytics into Strategic Advantages
Integrate all service data from different applications to get a single view of service performance
Analyze service parameters such as service deviations, personnel utilization, service effectiveness
Track each touch point of your customer journey and reduce friction to ensure best customer experience
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From data to actionable insights with INSIA
INSIA for all
Right insights at the right time to the right person through proprietary filtering and threshold engine with dynamic control limits
Get a holistic view of your service organization and identify & fix bottlenecks to ensure best customer satisfaction
Service Heads
Monitor all aspects of Services through different lens of service type, sub type, customer category, branches and line of businesses
Service Manager
Track service deviation & performance metrics on a daily basis to ensure top-notch field service performance
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Focus on insights.
Not data preparation!
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